FAQ's

We accept payments through PayPal for your convenience.

We are based located in Livingstone, Zambia at 7 Kafue Road. If you’re planning to visit us in person, please call ahead to schedule
an appointment.

You can contact us by visiting the contact page on our website, where you’ll find a contact form for inquiries. Additionally, you can find our contact details in the footer of our website, including our email address and phone number for any immediate questions or assistance.

The possibility of receiving a refund depends on the cancellation policy of the specific activity you’ve booked. Some activities may have a penalty for cancellations, while others may offer full or partial refunds. Please refer to the activity’s cancellation policy, which will be provided during the booking process.

Age restrictions may vary depending on the nature of the event or activity. Any age limitations will be clearly specified in the activity description. Please review the activity details before booking to ensure it’s suitable for all members of your group.

At Yankee Travel and Tours, we take pride in our commitment to providing exceptional travel experiences. Here are a few reasons to choose us:

• Local Expertise: As a tour operator based in Livingstone, Zambia, we have in-depth knowledge of the region, its attractions, and the best ways to explore them.
• Diverse Offerings: We offer a wide range of tours and activities, from wildlife safaris to cultural experiences, ensuring there’s something for every type of traveler.
• Customer-Centric Approach: Our team is dedicated to delivering personalized and memorable experiences, making your trip unforgettable.
• Safety and Reliability: We prioritize safety and reliability, ensuring you have peace of mind during your journey.
• Community Involvement: We are actively involved in supporting local communities and wildlife conservation efforts, contributing to the sustainable development of our region.

Absolutely! We offer the option to create customized tours tailored to your preferences and interests. Just contact us through the website or our contact information in the footer, and we’ll work with you to design the perfect itinerary.

Yes, we do offer group discounts for certain tours and activities. The specifics may vary, so please inquire about group rates when booking your chosen experience or contact us for more information.

Our communication policy is to respond to inquiries within 24 hours. If more time is needed to address your specific query or request, we will promptly communicate with you to provide an estimated timeframe for a complete response. Your satisfaction is important to us, and we are committed to maintaining a 24-hour response time for all your questions and concerns.

We are committed to sustainable and eco-friendly tourism. We work with local partners who share our dedication to responsible travel, ensuring that our activities have minimal impact on the environment and support conservation efforts.